Conflict Management









We help the family business system with their conflict management needs in several ways:

1. The Positive Conflict Model™

Teaching the use of the Positive Conflict Model is integral to our education of Family Business Advisors and their clients. Through the use of tactics associated with this conflict management model, we can successfully guide families in business through the conflict that comes with change or, conversely, introduce conflict in a positive way when conflict avoidance discourages necessary change.

2. Communication and Organizational Structures

Unproductive avoidance or inability to deal with conflict is often a result of poor communication.

Foresight can help your family business design and implement formal structures and policies that facilitate communication, expedite decision making and increase accountability so that miscommunication and unresolved issues do not prevent successful conflict management. Our consulting services will help you create management meeting, Board of Directors or Advisors, performance standards and review systems, family participation policies, and other policies and structures that will help your family make conflict a positive force in your business.

3. Facilitation and Mediation

Our skilled facilitators can help avoid problems down the road by helping your family business come to decisions in the present to avoid problems down the road, whether they involve succession, inheritance, or strategic business direction. Our client is the family business system, not any one individual or entity. This allows you to focus the best interests of the whole and avoid adversarial approaches to decision making and conflict management.

IIn the case of a significant dispute that needs resolution, we can provide truly neutral third party mediation. Our model of mediation seeks conflict management and resolution by enhancing understanding. Disputes in a family context can be resolved with all concerned not only continuing, but also enhancing their interpersonal relationships. It would be tragic to simply resolve a conflict where the economic issues are agreed to, but the family members stop speaking to each other. Disputes that lend themselves to our approach include inheritance, business sale, and business control issues.

info@NOWtoNEXT.com
Tel: 212.579.2613